As the community works through the COVID-19 pandemic together, FirstBank is taking the necessary preventive measures to protect the well-being of their clients and employees.
As part of these efforts, effective Friday, March 20, FirstBank will be temporarily reducing its branch network with the closure of three locations: the Frederiksted branch on St. Croix; the Crown Bay branch and East End Plaza branch on St. Thomas. Night depository services at these locations will not be available. ATMs will continue to be operational at the Crown Bay and East End Plaza locations.
The remaining seven FirstBank branches in the U.S.V.I. network are open. They are observing regular business hours as well as ATM and night depository services remain functional at this time.
In an effort to follow the social distancing guidelines provided by the Center for Disease Control and Prevention (CDC), FirstBank clients are strongly encouraged to take advantage of the wide array of digital service channels available that provide the ability to manage finances and banking transactions from anywhere without the need to visit the bank.
For more information on the available services, visit www.1firstbank.com or contact FirstLine Solutions Center at 1-866-695-2511.
FirstBank will continue to be vigilant in the development of this situation and will remain committed to providing the highest level of service that its clients deserve while protecting the health of its employees. Further changes to the branch schedules will be communicated accordingly.
