Viya advises its employees and customers that in the event of a severe storm, hurricane, natural or man-made disaster, it is important that they tune to local radio stations, television stations and connect to social media to stay abreast of weather conditions and updates from the company.
CEO Geraldine Pitt said, “We are ever hopeful that we will be spared from disastrous weather throughout the season, but we encourage our internal and external customers to stay tuned to the media for weather updates. We have been engaging with our customers via live radio shows over the last six months, and we are constantly advising our customers that Viya is working diligently on disaster preparedness.”
“We are asking all of our customers to include the maintenance of their critical communication equipment on the list of things that they should consider as they prepare for the upcoming hurricane season. Just as we all keep spare batteries for our flashlights and radios, we must ensure that our modems and wireless phones are adequately charged and we have spare power sources,” said Pitt.
Viya also reminds customers that, in the event of a disaster, they should refrain from moving or cutting downed lines on their property or in the vicinity of their homes because they may be active power lines, telephone lines or cable TV lines. To report downed lines or any other Viya service-related issues, customers can contact Viya’s representatives by calling 777-Viya (8492).