The Virgin Islands Water and Power Authority’s Port of Sale Mall location on St. Thomas is closed for the remainder of the day due to an emergency within the business office requiring repairs, WAPA announced at noon Thursday. Customers can continue to process their transactions by calling: 340-774-3552 or 340-773-2250, it said.
For Customer Service Assistance — Select Option 5
For Automatic Bill Pay — Select Option 3
To Report an Outage — Select Option 4
Customers wishing to conduct business online should visit the WAPA website at www.viwapa.vi. Clicking on the “Pay Your Bill On-Line” button provides several options for online transactions. Customers can also use the payment drop box located at all business centers and contact the authority by email at customer.service@viwapa.vi. Other payment options include making payments at branches of First Bank, Banco Popular and Bank of St. Croix, the press release stated.
