As part of Oriental’s COVID-19 security and safety protocols, and following CDC and V.I. Department of Health guidelines, the Altona branch on St. Thomas will be closed until further notice due to an employee testing positive for COVID-19.
As a preventive measure, all employees at the branch will be tested, and a thorough cleaning and disinfection of the branch will be conducted to ensure employee and customer protection.
Customers can make transactions and access their accounts through the following channels:
- Online Banking and Mobile Banking – Check balances, make payments, and transfer funds online 24/7. Mobile Banking customers can deposit checks using their smartphone cameras, verify balances and transactions, make payments and transfers, and send money to other people.
- Phone Customer Service Center – Our service center operates 24 hours a day, 7 days a week. Customers can check balances, make payments, transfer funds between accounts, and verify the status of their transactions and paid checks. To contact the Service Center, call the toll-free number 1-800-981-5554.
- Mortgage Service Center – For service and payments call our toll-free number 1-855-767-8585.
- Commercial Customer Service Center – Customers can continue to contact their relationship officer if they need assistance for POS or Cash Management call 1-340-693-9741.
- Make Loans Payments Online – Customers can make their payments through “My Payments” for personal loans, car loans or leases even if they do not have a deposit account with the Oriental Bank. Customers can access through www.orientalbank.com.
- ATMs – Customers can check balances and make withdrawals and transfer funds between accounts at the following locations:
o Havensight Shopping Mall
o Nisky Shopping Center
o American Yacht Harbor
o Tutu Park Mall
o Merchants Bank
o Waterfront (Kronprindsens Gade)
