It is closely monitoring and preparing for the storm. The Virgin Islands could be impacted by the tropical storm as early as tomorrow. AT&T preparation includes:
Topping off fuel generators,
Testing high-capacity back-up batteries at cell sites,
Protecting physical facilities against flooding,
Staging other emergency response and network recovery equipment in strategic locations for quick deployment following the storm, and
Staging dedicated FirstNet deployable network assets for use by public safety agencies on FirstNet to request as needed.
As the company has in the past, it has installed more generators at critical cell towers and switching facilities and moved electronics essential to network operations above expected flood levels. Additionally, the AT&T Network Disaster Recovery (NDR) team is on standby and prepared to deploy assets if needed.
“Customers rely on us, especially during major storms,” said Alexandra Verdiales Costa, regional VP of AT&T External and Legislative Affairs.
“That’s why we practice readiness drills and simulations throughout the year. And we do all we can to have our networks prepared when severe weather strikes. We’ve worked for the past few days to position equipment and crews, and are ready to respond if needed. We’re also closely linked with public officials in their storm response efforts,” said Costa.
The AT&T Network Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. The fleet includes hundreds of technology recovery and support trailers that can be quickly deployed to support customers and first responders.
Response equipment readied in the wake of an event includes:
Mobile cell sites and mobile command centers like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
Emergency communications vehicles (ECVs)
Flying Cell on Wings (Flying COWs)
A self-sufficient base camp: This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, an on-site nurse and meals ready to eat (MREs).
Hazmat equipment and supplies
Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
Internal and external resources for initial assessment and recovery efforts
Just as AT&T prepares, it encourages residents to do the same. Additional information and tips for disaster preparedness can be found at https://about.att.com/pages/disaster_recovery .