Another source of dissatisfaction with the ferryboat companies is the handling of passengers' baggage.
Carry on bags that fit in airline overhead compartments and are not checked as baggage with the airlines are taken from passengers and all thrown together with large and heavy checked baggage.
Ferryboat passengers not only risk damage to their small bags and the contents, but then must wait while all other checked baggage is off loaded by the crew.
Carry on bags should not be taken away from passengers and piled beneath larger luggage if the carry on bag will fit beneath the passenger's seat on the ferry.
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