Labor Commissioner Gary Molloy reminds the public to tune into the weekly 3 p.m. Facebook Live, Unemployment Insurance Update that occurs directly after the governor’s Monday press briefing. As of May 10, notices have been sent to respective claimants to inform them of program developments to help provide benefits to those still in need.
As of May 14, the V.I. Department of Labor released an additional $2.7 million in Federal Pandemic Unemployment Compensation payments associated with the Continuing Assistance Act and American Rescue Plan Act.
Claimants who are eligible for the Federal Pandemic Unemployment Compensation program will automatically qualify; claimants do not have to re-apply. FPUC is a temporary emergency increase in unemployment benefits.
FPUC provides an additional $300 payment to individuals who are collecting benefits from any of the following programs:
- Regular Unemployment Insurance, including:
- Extended Benefits
- Pandemic Unemployment Assistance
- Pandemic Emergency Unemployment Compensation
Individuals who have recently lost employment, fully or partially, due to no fault of their own, can register and apply for Unemployment Insurance Benefits:
To apply for unemployment insurance, visit the website at www.vidol.gov and be connected to the Department of Labor’s new site at https://myuiclaim.vi.gov to apply. This new site is a portal that allows claimants to apply directly into the Unemployment Division VIDOLA$ system.
VIDOL Hours of Operation
Labor is serving customers between 8 a.m. and 5 p.m., Monday through Friday. Because of the volume of clients that VIDOL has been seeing for Unemployment Insurance, the department keeps Mondays and Fridays for processing, filing and check runs. As a result, Monday and Fridays, Labor will serve the public via appointments only and scheduled virtual meetings in all divisions on those days.
The appointments will be scheduled by the respective divisions, calling and emailing the client to schedule and confirm those appointments and virtual meetings between the hours of 8 a.m. and 5 p.m. The department continues the full in-person service of all clients from 8 a.m. to 5 p.m., Tuesdays, Wednesdays and Thursdays.
On Monday, May 24, the Unemployment Insurance Division will be in an all-day training and operations meeting on St. Thomas. Therefore, while Labor will continue the processing of claims, it will not be scheduling any appointments with claimants on that day.
VIDOL is pleased to announce that upgrades were made to the IBIQ system that will allow the Virgin Islands to automatically pull wages from other states, which will greatly speed up the process for interstate claimants.
Claimants can also get general information about their claims from the Interactive Voice Response system. The IVR system can be accessed by calling 340-715-5744. The claimants will need their security number and PIN available to be able to access their claim information.
Contact numbers are back to the original numbers on St. Thomas and St. Croix. On STT: 340-776-3700 and on STX: 340-773-1994. The 1-877-374-0356 Call Center number is no longer in effect.