Dear Source,
Let's see, could hotel number two be in the Virgin Islands?
Repeat guests are what we should be looking for in this, the largest, income producing sector of our economy. It takes more than sun, sea and sand. Add soul to the mix. It is a shame because as a native of St. Thomas, I know of just the opposite. This however does not occur enough. Why? A few ideas…
1. We must own or have a larger stake in the tourism industry. Reap the rewards for your efforts or the faults, then try to make it better.
Please read " Raving Fans " by Ken Blanchard.
2. Learn new skills and training from here or abroad. You are never too young or too old to learn.
3. Realize that the actions you take towards our visitors today are a reflection on all of us in this industry, good or bad. Let's hear more good!
Not bad for a "pop quiz" Mr. Schneiger. Now lets get a more than a passing grade.
Jason Budsan
"the candle man"
Editor's note: To read op-ed piece on hotel quiz click here.
