A glitch which arose during the installation of a "state-of-the-art" voice mail and paging system caused some VitelCellular customers to lose service this week.
The interruptions began July 23 and according to VitelCellular, were completely corrected by July 28. Customers will be credited for the interruptions, said Victoria Squires, a spokesperson for VitelCellular.
"We sincerely regret any inconvenience to our customers. We know how frustrating service interruptions can be," Squires said.
According to VitelCellular, the new "Enhanced Voice Mail and Paging" system offers many advantages over the old service. Customers will now be able to leave longer voice or numeric messages on digital pagers and will be notified of messages through a cell phone, pager or telephone number, she said.
